Refund policy

Return Policy for Mariel Vogue Boutique:

Thank you for shopping at Mariel Vogue Boutique. We strive to ensure your satisfaction with every purchase. Please review our return policy below:

1. **Non-Returnable Items:**
Due to the sensitive nature of certain products, including lenses, Sextoys, and for safety purposes, returns or exchanges are not accepted. These items are non-reusable.

2. **Returnable Items:**
Mariel Vogue Boutique accepts returns for makeup items only, provided they are in new condition and unopened. We offer a 24-hour window from the delivery date for customers to contact us and initiate the return process.

3. **Return Process:**
To initiate a return for eligible items, please contact our customer service team within 24 hours of receiving your order. We will provide you with further instructions on how to proceed with your return.

4. **Refund Policy:**
Once we receive and inspect the returned items, we will notify you of the status of your refund. Refunds will be issued to the original payment method used during the purchase.

5. **Contact Us:**
If you have any questions or concerns about our return policy, please don't hesitate to contact us. Our customer service team is available to assist you and ensure your shopping experience with Mariel Vogue Boutique is a positive one.

Thank you for choosing Mariel Vogue Boutique. We appreciate your business!